宝马集团的悠久历史始于1916年，总部位于德国慕尼黑，在全球12个国家拥有22个生产和组装厂，员工总数达10.6万人。作为当今世界最成功和效益最好的高档汽车及摩托车生产商，宝马集团几年来连续创造新的销售纪录。2004年，宝马集团的汽车销量达1,208,732辆，其中BMW汽车的销量首次突破100万辆（1,023,583辆）。宝马摩托车的销量超过9.2万辆。2004年，集团的总收入达443.35亿欧元。2005年前三季度，宝马集团汽车销量在全球范围内继续攀升，达988,463辆。
一贯坚持高档品牌战略，是宝马集团成功的基石。宝马集团拥有BMW、MINI和Rolls-Royce（劳斯莱斯）三个品牌。这些品牌占据了从小型车到大型豪华轿车各个细分市场的高端，使宝马集团成为世界上唯一一家专注于高档领域的汽车和摩托车制造商。宝马集团的品牌各自拥有清晰的品牌形象，其产品在设计美学、动感和动态性能、技术含量和整体品质等方面具有丰富的产品内涵，证明了公司在技术和创新上的领导实力。
BMW是Bayerische Motoren Werke的缩写，在中文中被译为宝马。宝马集团在初创阶段主营飞机发动机的研发和生产。宝马的蓝白标志象征着旋转的螺旋桨，这正是公司早期历史的写照。
在宝马集团的国际化战略中，中国市场占据非常重要的位置。宝马集团的产品在上世纪八十年代就开始出现在中国市场上。1994年4月，宝马集团设立北京代表处，标志着宝马集团正式进入中国大陆市场。在过去10多年间，宝马集团的三大品牌都已进入中国市场，并家喻户晓备受推崇。
通过进口代理商，在中国大陆销售的宝马汽车包括大型豪华车7系列、大型双门轿车和敞篷车6系列、X家族（X3和X5）、单排座敞篷车Z4，宝马 3系的双门轿车和敞篷车，以及宝马 3系和5系四门轿车的顶级车型等。
2003年，宝马集团在中国的发展进入一个全新里程，从单纯的进口商转变为在本地设厂的生产厂商。2003年3月，宝马集团与华晨中国汽车控股有限公司签订合资企业合同，并于7月份正式成立华晨宝马汽车有限公司，生产厂位于沈阳。到项目中期，该合资企业的总投资将达4.5亿欧元，产能规划为每年3万辆BMW汽车。宝马集团持有该合资企业50%股份。
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宝马汽车金融服务 |
职位：
运营总监
- 本科其以上学历，10年以上相关工作经验
- 1个月内到位
- Responsible for the measurement, reporting and effectiveness of all operational functions.Collaborate with management to ensure that the infrastructure of systems, processes and communication accommodate dealer and customer expectations.
- Establish and report KPI measurements with the SF3 operating region. Participate and contribute to Regional/Global PROCEED. Provide feedback and guidance to such initiatives to ensure they remain relevant and productive to the markets.
- Sets vision and direction for the Operations Department to ensure new programs and initiatives are in alignment with SF3-CN strategy. Coordinate development/project plans, obtain feedback, and provide guidance in learning new tasks (coaching and mentoring).
- Manage acceptance function while balancing BMW’s risk to dealer/customer satisfaction.
- Manage Customer Services area to ensure customer satisfaction while achieving optimum efficiency.
- Manage collections/recovery area consistent with portfolio targets. Set targets that reflect optimum collection/recovery ability and use of technology.
- Manage settlement area while maintaining high dealer satisfaction with portfolio soundness and accuracy.
- Review portfolio performance with department for the repeatable actions and those that need to be modified.
- Ensure that BMW has sound security in assets financed with proper legal documents, liens, registrations and insurance.
- Monitor the competitive environment to ensure all processes are current and efficient.
- Recruit an energetic, knowledgeable, high achieving, staff to ensure SF3-CN’s successful growth targets.
- Develop a culture of continuing process improvement. Foster the respectful challenge of the status quo, through cross department communication, mentoring, and team building.
- Business related bachelors degree required
- Familiarity of regulatory environment for Credit and Collections
- Knowledge of end user computing skills (Word, Excel)
- 7 – 10 years Operations experience including specific automotive Credit and Collection experience. Must be an expert in most operational disciplines.
- Current experience with automotive AFC or bank preferred.
- Ability to interact with people at all levels
- Ability to work under pressure and meet deadlines
- Written and verbal communication skills
- Project and General Management skills.
- Fluency in English.
- Automotive AFC or Bank Automotive lending.
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